Technology

NEED HELP?

Parents Email: Onlinehelp@cherrycreekacademy.org

Students Email: Helpdesk@cherrycreekacademy.org

Help page guide within your Chromebook - Fix a problem on your own.
Clear Browser Cache/Cookies - Helps with Chrome Browser issues.
Reset Chromebook Account - Helps poor Chromebook device performance.
Reset Battery - Helps when Chromebook is not turning on.
How to Take Screenshots on a Chromebook - Partial/full-screen screenshots can help to provide troubleshooting help.
Change Google Meet Video Settings - Helps with lag and slowness.
Enable Flash on a website - Helps troubleshoot a website not displaying correctly.
Taking a Picture/Video on a Chromebook - How to access the photo and video features.
Mic or Camera not working - Troubleshooting the microphone and camera on a Chromebook.
Securly Blocked Website Allow Request - Securly Blocked Website Request
All students should log out and restart their Chromebooks at least twice a week.